East Japan Railway Co. said Tuesday it will introduce a guide robot utilizing artificial intelligence and an unstaffed convenience store at a new station slated to open in Tokyo in April 2020.
JR East hopes to make Takanawa Gateway Station on its Yamanote Line a model for its future stations with cutting-edge technologies, officials said.
The new station is expected to attract many visitors because a public viewing site will be established for the 2020 Tokyo Olympics and Paralympics.
The AI robot and AI digital signage systems will provide station information in four languages including English and Chinese.
The station will also utilize autonomous patrol and cleaning robots on a trial basis until September next year, when the 2020 Games will end.
The unstaffed convenience store will calculate the total amount of purchases automatically by recognizing items chosen by customers with cameras and an AI system, allowing them to buy goods quickly.